FAQ
We’ve pulled together some of the commonly asked questions, and our answers below. If you’re still unsure of something, or your question isn’t covered, do drop us an email team@tribesports.com and we’ll get back to you as soon as we can.
What are the leaderboards and levels?
What is the leaderboard?
Leaderboards on Tribesports show your relative position versus other users at any point in time.
The Main Leaderboard is for your overall activity on all of Tribesports. Tribesports is a network of people that love sports, its aim - and we believe this is an aim shared by our users - is to get the world to do more in sports by providing a global social platform where people can get the advice and encouragement they need to do so.
So, in order to move up the Main Leaderboard you get rewarded helping us all achieve this aim, whether that be creating or participating in challenges, giving useful advice either by creating guides or answering questions, leading Tribe discussions or even recruiting more people to the cause by finding as many people as you can to join Tribesports.
What is my Tribesports level?
Leaderboard positions come and go – but your level on Tribesports is like a Karate or Taekwondo belt – the more you do on the site, you earn new levels, and like a belt – you never lose it or go backwards.
How is my ranking calculated?
Lots of factors go into determining your position and level on Tribesports, but the goal of both is to reward engaged users a¬nd those that are helpful and add value to the experience of other users – we reward those people that share our aim – to get the world to do more sports.
We’re not going to give away all the secrets, but to help you, we have bucketed some of the factors into small, medium and large i.e. there are big wins in tackling the large items.
Large
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Completing your Tribesports profile
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Creating engaging, useful and popular Challenges, Tribes, Guides, Discussions & Reviews
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Expanding your sports network (inviting, and then invitees joining)
Medium
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Taking part in site content (taking, joining, completing, commenting, answering, responding, adding equipment to lists)
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Being popular and getting followers and influence
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Inviting new users to join your sports network
Small
- Posting activity updates, encouraging users, and visiting the site each day
Best Practice
Your ranking is determined not by the volume of what you do, but by its quality and usefulness. So some good tips to get the most out of rankings are:
Be helpful and useful - posting activity updates, creating guides, starting discussions, writing reviews and asking questions that get interaction get you ranked higher.
Share - posting and sharing your posts and content – if you’ve got something you’re proud of, share it on and off Tribesports – be an evangelist to get people doing more sports!
Get your challenges and tribes numbers up - creating challenges and tribes that other users love gets you more ranking points – so make sure you share and get other users taking or joining them, and don’t forget you can invite people by Facebook, Twitter and email too.
What is the scoreboard?
We want to celebrate both your achievements in the real world, and your contribution to your social network and other Tribesports users, whilst showing other users how active you are.
From left to right, the icons are:
• Trophy: Number of Achievements (personally entered and completed challenges)
• Question mark: Number of questions that you have asked on Tribesports
• People: Number of users following your updates and activity
• Mask: Number of Challenges you are and have taken
• Tribal markings: Number of Tribes you are a member of
• Eye: Number of photos that you have uploaded
What are Medals?
Medals are awarded for great interaction with different aspects of the site; you can earn bronze, silver and gold. You have to keep active on site to receive these medals of honour!
You can earn medals for:
• Rookie: Complete your profile to 100% - upload a profile picture, write your bio, add sports, join a Tribe, take a Challenge, follow someone, invite a friend, add an achievement, add equipment and change your profile background.
• Kit Insight: Write reviews of your equipment (this medal is temporarily unavailable)
• Sports IQ: Help others by answering questions
• Communicator: Partake and initiate discussions in Tribes
• Contender: Complete your Challenges and go for gold
• Cheer Squad: Cheer others on with plenty of encourages
• Personal Trainer: Keep your fellow Tribesports users motivated with personal comments on their activities
• Coach: Share your knowledge by creating useful Guides
• Playmaker: Challenge the community by creating exciting new Challenges
• Captain: Create engaging, active and popular Tribes
• Scout: Invite other friends to the Tribesports community
• One to Watch: Stay active on site and gain followers to earn this medal
• Paparazzi: Share your photos in you updates and in Challenges and Tribes
• Top Supporter: Keep returning to Tribesports regularly (log out and log back in to see if it updates)
• Contributor: Keep us updated about your sporting activities and how your Challenges are coming along
• Statto: Log your training
How much does it cost to use Tribesports?
Nothing, Tribesports is entirely free! We will never charge you for using our service.
How do I change my background photo?
You can change the background photo on your Tribesports profile by hovering the cursor beneath your profile picture and selecting ‘Edit Background’. You can then upload an image and adjust how it will be cropped in the ‘Preview’ option.
What does it mean to follow someone on Tribesports?
Following someone on Tribesports means that you are opting in to receiving their updates on your dashboard page. If someone if following you that means that they have opted in to receive your own updates, and will receive updates on your activity. You follow someone simply by clicking their username on their profile page e.g. Andrew’s profile page and then clicking the “Follow” button.
Why should I follow people on Tribesports?
Following someone on Tribesports allows you to connect in a very simple way to sports people who share your passions, to stay up to date with the activities of sports people that interest you. You can also share and celebrate your sports activities and achievements with others, give and receive motivation and encouragement, driving you to stay active! Following people really brings the site alive – it’s nothing to be scared of!
How do I know who I am following?
After you click the follow button on someone’s profile, you’re following them. See a list of people you’re following by clicking on the link “YOUR FOLLOWERS” on your profile or your home page.
How do I know who is following me?
Tribesports sends you an email when someone new follows you. Set up your email settings to notify you when you have a new follower. The followers’ link on your profile page or home page will also tell you how many followers you have, and who they are.
How do I un-follow someone?
To un-follow someone:
1- Go on the user’s profile.
2- Clicking on the “FOLLOWING” button will make you unfollow the user.
Who reads my updates?
Your followers read your updates, and anyone else who comes across them in a search. Your Tribesports profile is public by default; if you’re hesitant to have strangers read your updates, protect your profile by editing your privacy settings to approve followers and keep your updates out of search.
How do I change my profile picture?
If you connected your Facebook account, then you probably have your Facebook photo set as your Tribesports profile pic - but really an awesome sports picture would be better! You can change your profile picture by following this link when logged in change photo
How do I link my Facebook or Twitter account?
You can link your Twitter or Facebook account by going on the sharing page.
You can also click on the following buttons :
For Facebook
For Twitter
How do I link to a friend in a post? What is @ messaging?
You can link to a friend in your post by typing the “@” character followed by your friend’s username. You can find their username from their profile page url e.g. users/steve is @steve. You can also find it by hovering over their name anywhere on the site that it is linked e.g. posted by Steve R When you do this @link, by default (unless they have changed their settings), they will get an email that they have been mentioned and will see the context, and they will also get a notification on their home page.
Can I block people from following me?
You can block people from seeing your activity updates by going here and clicking manage followers.
On this page you can then choose to block certain people you choose. They do not get an alert or anything, so it is very inconspicuous.
I can’t sign into my account. What should I do?
First, please try to reset your password on this page. Contact us at team@tribesports.com if you can’t still log in.
What is the minimum age required to sign up for Tribesports?
In order to be eligible to sign up for Tribesports, people must be thirteen (13) years of age or older.
How do I manage the emails that I receive from Tribesports?
To manage the types of emails that you want to receive from us: 1- Click on “My account” link.
2- Click on notifications.
3) Choose the types of emails that you would like to receive, and then click “save settings”.
How to change my privacy settings?
1- Click on my account.
2- Click on the sixth tab named “Privacy”
3- Select who can see your activity.
4- Click on “save settings”.
I don’t want to use Tribesports anymore. How can I deactivate my account?
Sorry to hear that! To deactivate your account, please send an email to team@tribesports.com and our team will deactivate your account as soon as we can.
I seem to have 2 accounts, how can I delete one?
You can drop us an email at team@tribesports.com and we’ll see what we can do. You might have created an account by email, and then created a new account using facebook or twitter connect – this might prevent you being able to associate facebook and twitter with your current account – in this situation, drop us a note at the address above, and we can sort out the connections for you.
Tribesports app
Our iOS app is now in the Apple app store! You can download it here
The Tribesports Android app is now available too! You can download it here
Tribesports app for Facebook Timeline
It’s easier than ever to share, motivate and inspire others to get active and do more sports.
You can now install our app to bring your timeline to life, and help tell your sports story - keeping your friends up to date with your sports activity.
For those of you not familiar with them, the Facebook Timeline apps create a real time live connection to your Timeline allowing instant updates and notifications. You retain complete control of course, and you can choose what you update - you can now update Facebook with your activities when you follow new users, take or complete a Challenge, or join a Tribe.
At Tribesports we’re driven by a passion to enable people to share their sports activities, and through that sharing, to hopefully inspire other people to get active and do more sports. You can enable the Timeline App here, and help us spread the word of sports and fitness - motivating and inspiring our friends.
