We are happy to offer a refund or exchange for items returned to us unworn with tags attached, within 90 days of delivery. Any items returned in a non-sellable condition will not be accepted.
To download the return form, click here.
UK Returns and Exchanges
In the UK we offer a free returns label with Royal Mail (download the free return slip here).
Please include your name, order number, the product details and the reason for the exchange or refund. If any of these details are missing, we will not be able to process your request. We are unable to offer refunds or exchanges for any underwear due to hygiene reasons.
All returns are subject to testing upon receipt - we reserve the right to refuse a refund if the product shows signs of use.
We aim to process exchanges and returns as fast as we can, but during busy periods this can take up to 2 weeks.
If you have any questions, please contact our Customer Service Team at email@example.com.
International Returns and Exchanges
For international orders, we currently don’t offer free international returns. Any custom duties, local sales taxes and handling charges are non-refundable.
We recommend that you send your parcel via a signed / tracked postal service and keep your proof of postage.
Our returns address is:
Unit 2, Blackthorne Point
Rest Day Essentials Returns and Exchanges
Every item in our Rest Day Essentials collection is individually hand-printed to order. Due to their personalised nature, we encourage you not to return or exchange items from the Rest Day Essentials collection unless absolutely necessary.
If you do need to return or exchange an item, please download our free returns form here and send to our usual address.
If you are unsure on sizing before you order, please consult our Rest Day Essentials sizing guide here.
None of the above terms affect your statutory rights or your rights under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 when goods are faulty or incorrectly supplied. If you have any concerns, please do not hesitate to contact us on firstname.lastname@example.org.
Tribesports’s Size Guides are of body measurements only, not garment measurements. We encourage you to measure yourself before choosing what size to buy, as sizes between brands can vary wildly.
How to measure yourself:
Waist: This measurement is taken as a circumference measurement around the waist just above the belly button. Stand in a relaxed posture and breath out. Place the tape measure around your waist t the narrowest part just above the belly button, keeping the tape horizontal.
Hips: This measurement is taken as a circumference measurement around the widest part. Stand with your feet together and place the tape at the fullest point on the hips, keeping the tape horizontal.