We are happy to offer a refund or exchange for items returned to us unworn with tags attached, within 90 days of delivery. Any items returned in a non-sellable condition will not be accepted.
To download the return form, click here.
UK Returns and Exchanges
In the UK we offer a free returns label with Royal Mail (download the free return slip here).
Please include your name, order number, the product details and the reason for the exchange or refund. If any of these details are missing, we will not be able to process your request. We are unable to offer refunds or exchanges for any underwear due to hygiene reasons.
All returns are subject to testing upon receipt - we reserve the right to refuse a refund if the product shows signs of use.
We aim to process exchanges and returns as fast as we can, but during busy periods this can take up to 2 weeks.
If you have any questions, please contact our Customer Service Team at email@example.com.
International Returns and Exchanges
For international orders, we currently don’t offer free international returns. Any custom duties, local sales taxes and handling charges are non-refundable.
We recommend that you send your parcel via a signed / tracked postal service and keep your proof of postage.
Our returns address is:
Unit 2, Blackthorne Point
Rest Day Essentials Returns and Exchanges
Every item in our Rest Day Essentials collection is individually hand-printed to order. Due to their personalised nature, we encourage you not to return or exchange items from the Rest Day Essentials collection unless absolutely necessary.
If you do need to return or exchange an item, please download our free returns form here and send to our usual address.
If you are unsure on sizing before you order, please consult our Rest Day Essentials sizing guide here.
None of the above terms affect your statutory rights or your rights under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 when goods are faulty or incorrectly supplied. If you have any concerns, please do not hesitate to contact us on firstname.lastname@example.org.
If you have any other questions don't hesitate to contact our customer service team at email@example.com, who are always ready to help.
The New Customer offer is provided by Starshipsports Limited trading as 'Tribe Sports' (Tribesports) (a company registered in England (company number 07121275), whose registered office is at 71-75 Shelton Street Covent Garden London WC2H 9JQ).
This Offer is valid from 07.00am GMT on Thursday 29th October 2020 until further notice.
Tribe Sports may offer you a 15% discount off any full price products purchased via the Tribe Sports Website at the URL https://tribesports.com using code WELCOME15, subject to the following Terms and Conditions.
This code may be redeemed once per customer.
15% of the full retail value will be discounted, excluding shipping, as calculated in accordance with the prices displayed on the Website at the time the Offer is sought to be redeemed, at the point of checkout.
By placing an order for Tribe Sports products via the Website during the duration of the offer, you accept and agree to be bound by the terms and conditions set out below.
These Offers may not be used in conjunction with any other discount code, offer, promotion, bundle or other not dissimilar mechanism, including, but not limited to, any affiliate discount code.
Tribe Sports reserves the right to refuse to apply any discount codes, offers, promotions, bundles or other not dissimilar mechanisms at its absolute and sole discretion and will have no liability to the customer where exercising this right.
Tribe Sports reserves the right not to honour this Offer in any circumstances it considers appropriate, including without limitation:
- where the Offer is sought to be redeemed before commencement;
- where the Offer is sought to be redeemed in conjunction with a discount code, offer, promotion, bundle or other similar scheme.
This Offer is not redeemable for cash, credit or any other alternative.
Tribe Sports reserves the right to cancel, amend or withdraw this Offer at any time where it considers it appropriate to do so, having regard to its legitimate business interests or where it is prevented from administering the Offer in accordance with these Terms and Conditions.
This Offer applies to Tribe Sports products ordered via the Website only. It cannot be applied to products purchased via any other merchant.
If you have any questions regarding the Offer, please contact our Customer Service team at firstname.lastname@example.org.